INDUSTRY NOTICE # 15-18 • APRIL 24, 2015



The TLC wants to remind all Medallion Owners and\or their Agents and all Street Hail Livery Permit Owners that their Improvement Fund payments were due at the beginning of May 2015. On Friday, April 24th, 2015, the TLC’s On-Line Transaction system (LARS) became accessible for the payment of the fee. Your payment needed to be made by May 1st, 2015. Payments will only be accepted on-line.

Getting to LARS and making your payment is very simple:

How to make your payment:

  1. Go directly to ;or go to; and select the On-Line transaction tab at the top of the page.

  2. Select the “FEES” button on the Left sidebar.

  3. Then select Medallion / Agent / SHL in the middle frame.

  4. Enter your specific License credentials (ie. Medallion number, Medallion expiration date, and last 5 digits of EIN/SSN) and hit “continue.”

    If you are uncertain of your Medallion or Street Hail Livery (SHL) Expiration Date, you can find it on our web site. If you can’t get to our web site you can contact the TLC Call Center and we will provide you with the date.

    Medallion Owners can go to: on_date.xls

    SHL Permit Owners can go to:

    Your expiration date information can also be found on our current licensees page.

  5. Confirm your License information is correct.

  6. View and select all applicable fees that need to be paid.

  7. Make your payment. You can use a credit/debit card or your checking account to make the payment. If you use your checking account you will NOT be charged a convenience fee.

  8. Once you make your payment you will receive an e-mail confirming that your payment has been made.

Important Notes:

  • You can avoid the 2.49% credit/debit card transaction fee by using a checking account. Simply select the E-Check option in LARS.

  • A medallion owner logging into the system can only pay one medallion at a time.

  • Agents, when they first sign on, will be able to pay multiple medallions (up to 60) at one time.

  • An SHL Permit Owner can only pay for a single SHL Permit at a time. Licensees should remember to use the Medallion / Agent / SHL License information. Do not enter any information from your operator’s license.

  • As of April 20, 2015, the Improvement Surcharge challenge period ended. At that time, the amounts due were finalized. No changes to the current quarter can be made.

  • Any changes made to the previous quarter after the challenge period ended will be reflected in the next quarter’s statement as a credit to the current quarter’s balance due.

  • Please be aware that you will not be able to pay an amount other than what is listed on your final invoice from your TPEP or LPEP provider.

  • No partial payments will be accepted, and a new quarter cannot be paid if previous quarters have not been paid. To pay you must have a valid checking account, credit card, or debit card, and e-mail address. American Express, Discover, MasterCard, and Visa are accepted.

The process is simple and easy to do and, with E-Check, there is no convenience fee.

If you have any questions please contact the TLC’s Call Center at 718-391- 5501.

INDUSTRY NOTICE # 15-19 • APRIL 30, 2015


Would you like to make a license renewal, fee or fine payment on-line, but don’t want to use your debit or credit card and pay a convenience fee? Use E-CHECK instead!

Selecting the E-Check payment option to make an on-line payment of a fee or fine is simple and easy to do. There is NO CONVENIENCE FEE charged unlike when you use a credit or debit card to make the payment.

Once you have entered your license information and have signed into LARS ( you will need the following information to make an E-Check Payment once you get to the payment submission page:

What do I need?

• Your Bank’s Routing Number

• Your Account Number

Don’t know what those are or how to find them? By far the simplest way to get both numbers is to look on a paper check. Here is where you would find your bank’s routing number and your checking account number on your personal or business check(s):

Bank Routing Number:

Your Bank Routing and Bank Account Numbers are located at the bottom of your check. Your Bank Routing Number is the 9 digits found between the |: and :| symbols on the bottom left hand side of the check.

Account Number:

Your Account Number is the number that follows the :| symbol and comes before the check number. Please do not include your check number in your account number. Your check number will also be located on the bottom of your check but it is NOT part of your account number.

Please review the samples below:

Please note that your account number is NOT the number on your Debit Card!

If you do not have any paper checks you can find your Account Number on your bank statement. You can then call your bank and tell them you are trying to make an E-Check payment and they can tell you what your Routing Number is. You should write the number down and put it in a secure location so you have it available to you the next time you need it!

MAY 12, 2015


The New York City Taxi and Limousine Commission (TLC) today published a Request for Proposals (RFP) to seek a qualified vendor to administer a citywide Accessible Dispatch Program that would significantly expand the level of taxi service available to passengers who use wheelchairs.

The TLC’s current Accessible Dispatch Program has been serving passengers since 2012, and in the last year alone has provided over 47,000 medallion taxi rides originating in Manhattan to destinations throughout the city. The goal of the new expanded program is for it to feature citywide pick-up by either a yellow or green cab, depending on closest availability.

By expanding upon the current accessible dispatch program, wheelchair using passengers throughout the five boroughs will have access to reliable, spontaneous wheelchair accessible taxi service that utilizes an advanced reservation system to maximize efficiency.

“Spontaneous mobility is an essential component of leading fulfilling work and personal lives,” said TLC Commissioner and Chair Meera Joshi. “Our existing accessible dispatch system, with pick-ups limited to Manhattan, has helped to provide that quality for thousands of users over the past two years. It is now essential that we ensure that this level of service is available to persons with disabilities throughout the city.

With 1,125 accessible Boro Taxis and 581 yellow medallion taxis on the road, and a well-crafted RFP that will help us choose the best possible service provider, we’re in the best position possible to achieve our goals.”

“Over the past few years, this program has helped thousands of users get where they’re going more conveniently and comfortably,” said Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities, “offering them travel options that never before had existed. Building on that solid foundation and incorporating the lessons learned from both the extended pilot program and the limited program that succeeded it, I think we are well primed for this expansion.”

With an eye toward the launch of a fully operational program in January 2016, the RFP sets a deadline of July 8, 2015 for all interested respondents to submit a detailed proposal. The selected vendor will be granted an initial three year contract which would include three separate one year renewal options.

The selected vendor will become the exclusive administrator of the Citywide Accessible Dispatch Program with responsibilities including but not limited to:

  • Operating a 24/7 call center to receive and speedily process trip requests from passengers;

  • Developing innovative smartphone app technology that allows for seamless delivery of passenger requests and dispatches to drivers of wheelchair-accessible taxis;

  • Coordinating the fleet of wheelchair accessible taxis with the goal of ensuring an available taxi picks up a passenger within 15 minutes of their request;

  • Encouraging driver participation through existing and new incentive programs;

  • Marketing and promoting the Citywide Accessible Dispatch Program to potential users who would benefit from the service;

  • Reporting program data and trip records to the TLC on a routine basis.

The RFP may be obtained via the City Record website: Click on “City Record On-Line (CROL),” then click on “Start Searching.” Search using the PIN #156.

All parties who obtain the RFP – electronically or otherwise – must be registered with the site and provide their organization’s name, address, telephone number, fax number, a contact person, and that person’s e-mail address. RFPs will not be distributed without the above information.

The TLC held a Pre-Proposal Conference for prospective proposers on Wednesday, May 27, 2015 at 11 a.m. at 33 Beaver Street, 19th Floor (Commission Hearing Room), New York, NY 10004.

About the NYC TLC:

The New York City Taxi and Limousine Commission (TLC) was created in 1971, and is the agency responsible for the regulation and licensing of more than 200,000 yellow medallion taxicabs and for-hire vehicles, their drivers, and the businesses that operate and support them. It is recognized as the largest and most active taxi and limousine regulatory body in the United States.

To find out more about the TLC, or to review its rules, regulations and procedures, we encourage you to visit our official web site at WWW.NYC.GOV/TAXI or call 311 in New York City, or 212-NEW-YORK from outside of New York City.


© 2015 TLC Magazine Online, Inc.